Jillie's Terms & Conditions

1 General Terms & Conditions

Welcome to jillie.bet. These Terms and Conditions ("Terms") form a binding agreement between you and the operator of jillie.bet. By accessing the platform through our website, mobile app, or any other channel, you agree to be bound by these Terms.

These jillie Terms and Conditions may be updated from time to time. You will be notified by email and via an on-platform notice following each update. Continued use of the platform after any changes will be deemed acceptance of the updated terms.

Scope of Application

These Terms apply to all services offered by jillie.bet, including:

• Online Casino Games (slots, table games, Live Casino)
• Sports Betting & Virtual Sports
• Crash Games & Instant Games
• Fishing Games & Arcade Section
• Bonuses & Promotional Offers
• Mobile Application (Android & iOS)

2 Account Registration & Eligibility

To create an account on jillie, you must meet the following eligibility requirements. If these requirements are not met, we reserve the right to close your account at any time.

Age & Identity

• Minimum Age: 18 Years – At the time of registration, you must confirm that you are at least 18 years of age.
• A copy of your National ID (NID), passport, or driving licence may be requested for verification.
• Providing a false age will result in immediate account termination and forfeiture of all funds.

Single Account Policy

Only one account is permitted per person, household, address, phone number, email, IP address, or payment method. If multiple accounts are found belonging to the same person:

• All accounts will be permanently closed.
• All bonus funds and winnings will be forfeited.
• The original deposit may or may not be refunded, depending on the circumstances.

KYC (Know Your Customer) Process

KYC verification is required after registration or before withdrawals above a certain amount. Required documents:

3 Deposits & Withdrawals

The following rules apply to all deposits and withdrawals on jillie. We always aim to keep the process fast and hassle-free.

Deposit Rules

• Minimum deposit amount is ৳500.
• Accepted payment methods: Mobile Pay, Nagad, Rocket, and bank transfer.
• Deposits are generally instant, though bank transfers may take 1–3 business days.
• You must only use payment methods registered in your own name.
• Third-party deposits are strictly prohibited.

Withdrawal Rules

• Minimum withdrawal amount is ৳1,000.
• Withdrawal requests are processed within 24–72 hours.
• If KYC verification is not completed Withdrawals may not exceed ৳10,000.
• Withdrawals will only be sent to the same payment method used for the original deposit.
• If you have an active bonus, wagering requirements must be met before making a withdrawal.

4 Bonuses & Promotions

Jillie regularly offers a variety of bonuses and promotional offers. Each offer is subject to specific terms and conditions. By claiming a bonus, you automatically agree to those terms.

Wagering Requirements

To withdraw bonus funds, a specified wagering requirement must be met. For example: a ৳1,000 bonus with 20x wagering means you must place ৳20,000 in bets before withdrawing.

• A specific time limit applies for completing wagering requirements (typically 7–30 days).
• Not all games contribute equally to wagering — some may count at 50% or 10%.
• If the requirements are not met within the specified timeframe, the bonus and any associated winnings will be forfeited.
• Only one bonus may be active at a time.

Bonus Cancellation Conditions

A bonus will be cancelled in any of the following cases:

• Attempting to claim bonuses from multiple accounts.
• Evidence of bonus abuse or system exploitation.
• Initiating a chargeback after a bonus has been claimed.
• Claiming bonuses using a VPN or proxy.

5 Gaming Rules

Please keep the following rules in mind at all times while playing on the jillie platform.

RNG & Fairness

All our games use internationally certified Random Number Generator (RNG) technology. Each game outcome is entirely independent and has no relation to previous results. RTP (Return to Player) information is displayed on each game's page.

Technical Issues

• If your internet connection drops during a game, the result will be saved on our server.
• If a game is cancelled due to a technical error, all placed bets will be refunded.
• We reserve the right to void any winnings or bonuses incorrectly awarded due to a system error.

Bet Limits

Each game has set minimum and maximum bet limits. While a bonus is active, a separate maximum bet limit may apply. Exceeding this limit may result in bonus cancellation.

6 Responsible Gaming

Jillie is committed to responsible gaming above all else. Gaming is for entertainment — not a source of income. We believe an informed player has the best experience.

Our Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Timer: Set automatic breaks after a set period of play.
• Loss Limit: Automatic game suspension if losses exceed a set amount.
• Self-Exclusion: Temporary or permanent account suspension for a specified period.
• Reality Check: Reminders at set intervals showing how long you have been playing.

To learn more about these tools, Responsible Gaming page.

7 Account Suspension & Closure

Jillie reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Any violation of these Terms & Conditions.
• Registering with false or misleading information.
• Failure to cooperate with KYC verification.
• Suspicion of money laundering or other illegal activity.
• Extended account inactivity (12 months).

Account Closure by User

You may close your account at any time by contacting us via live chat or email. Please withdraw any available balance before closing your account.

8 Prohibited Activities

The following activities are strictly prohibited on the jillie platform and will result in permanent account closure:

• Use of bots or automated software – to play games or place bets.
• Collusion or group fraud – Colluding with other players in live games.
• Arbitrage Betting – Exploiting system vulnerabilities to generate risk-free profits.
• Chargeback Fraud – filing a chargeback on deposited funds after playing games.
• Multiple Accounts – Opening multiple accounts to abuse bonuses.
• Hacking or System Attacks – attempting to breach the platform's security.
• Money Laundering – Using the platform for unlawful financial transactions.

9 Privacy & Data Protection

Your personal information is of the utmost importance to us. We only collect your data to provide platform services and meet our legal obligations.

• Your data is protected with SSL/TLS encryption.
• We never sell your personal information to third parties.
• We may be required to share information with authorities to comply with legal obligations.
• You have the right to view, correct, or request deletion of your personal data.

For more details, visit our Privacy Policy page.

10 Limitation of Liability

Jillie accepts no liability for the following:

• Missing a game due to internet disconnection.
• Any loss resulting from unauthorized access to your login credentials.
• Delays or failures caused by third-party payment gateways.
• Temporary service interruption due to unplanned maintenance.
• Financial losses resulting from bets placed at your own discretion.

Gaming carries inherent risk. We provide an entertainment platform – we do not guarantee financial returns.

11 Changes & Amendments

Jillie reserves the right to update these Terms & Conditions at any time. For significant changes:

• You will be notified by email at least 7 days before any changes take effect.
• A notification will be displayed on the platform.
• If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

Continued use of the platform after any changes will be considered acceptance of the updated terms.

12 Contact

If you have any questions or complaints about these Terms and Conditions, please get in touch with us:

• Email: support@jillie.bet
• Live Chat: Available 24/7 from any page on the platform
• Response time: Typically within 3 minutes to 24 hours